Privacy Policy

Lewes District Taxi Last updated: May 2026

Who We Are

Lewes District Taxi is a private hire taxi service based in Lewes, East Sussex. We operate under the trading name Lewes District Taxi and can be contacted at:

Phone: 01273 803232 Email: book@lewesdistricttaxi.co.uk Website: lewesdistricttaxi.co.uk

What Information We Collect

When you make a booking or enquiry with us, we may collect the following personal information:

• Your name
• Your phone number
• Your email address
• Your pick-up and drop-off addresses
• Your requested date and time of travel
• The number of passengers and luggage requirements
• Your return journey details where applicable

How We Use Your Information

We use the information you provide solely for the purpose of fulfilling your taxi booking and providing our service. This includes:

• Confirming and managing your booking
• Contacting you regarding your journey
• Sending booking confirmations or updates
• Responding to enquiries you submit via our contact form or by phone

We do not use your personal data for marketing purposes without your consent, and we do not sell your data to any third parties.

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Contract — processing is necessary to fulfil your booking request
• Legitimate interests — to manage our business operations and communicate with customers regarding their journeys

How We Store Your Information

Your data is stored securely and is only accessible to Lewes District Taxi staff involved in managing bookings. We retain booking information for a reasonable period to allow for any follow-up queries, after which it is securely deleted.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Sharing Your Information

We do not share your personal data with third parties except where necessary to fulfil your booking (for example, passing journey details to your assigned driver). We do not sell, rent or trade your personal information.

Cookies

Our website may use basic cookies to ensure the site functions correctly. We do not use cookies to track your behaviour across other websites or for advertising purposes. You can control cookie settings through your browser at any time.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access — you can request a copy of the personal data we hold about you
• The right to rectification — you can ask us to correct any inaccurate data
• The right to erasure — you can ask us to delete your personal data where there is no legitimate reason for us to retain it
• The right to restrict processing — you can ask us to limit how we use your data
• The right to object — you can object to us processing your data in certain circumstances

To exercise any of these rights, please contact us on 01273 803232 or email book@lewesdistricttaxi.co.uk.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: ico.org.uk Phone: 0303 123 1113

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We recommend checking this page periodically.

Lewes District Taxi — serving Lewes and the surrounding district since 1990.